Terms and Conditions

Welcome to DoniaPay. These Terms and Conditions govern your use of our payment automation software. By accessing or using DoniaPay, you agree to comply with and be bound by these terms.

1. Acceptance of Terms

By using DoniaPay, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our services.

2. Description of Service

DoniaPay provides payment automation tools that help facilitate transactions between customers and merchants.

Important:

  • DoniaPay is not a payment processor.

  • We do not handle, store, or process payments.

  • Payments are made directly between customers and merchants.

3. User Responsibilities

By using our service, you agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of your account credentials

  • Use the service only for lawful purposes

  • Not misuse, hack, or disrupt the platform

4. Merchant Responsibilities

Merchants using DoniaPay agree to:

  • Provide accurate business and payment information

  • Fulfill their obligations to customers

  • Handle all disputes, refunds, and complaints directly with customers

5. Payments and Transactions

  • DoniaPay only automates the payment process.

  • We do not guarantee successful transactions.

  • We are not responsible for:

    • Failed payments

    • Delayed transactions

    • Disputes between customers and merchants

6. Limitation of Liability

To the fullest extent permitted by law, DoniaPay shall not be liable for:

  • Any direct or indirect damages

  • Loss of revenue, profits, or data

  • Issues arising from third-party services

Use of the platform is at your own risk.

7. Third-Party Services

DoniaPay may integrate with third-party services such as banks, payment gateways, or merchants.

We do not control and are not responsible for:

  • Their services

  • Their actions

  • Their privacy practices

8. Account Suspension or Termination

We reserve the right to suspend or terminate your access to DoniaPay if you:

  • Violate these terms

  • Engage in fraudulent or illegal activities

  • Misuse the platform

9. Intellectual Property

All content, software, and branding related to DoniaPay are the property of DoniaPay.

You may not:

  • Copy

  • Modify

  • Distribute

  • Reverse engineer

any part of the service without permission.

10. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the service after updates means you accept the revised terms.

11. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws. Any disputes shall be handled in the appropriate legal jurisdiction.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us support@doniapay.com

Last Updated: 13 april, 2026