Privacy Policy

At DoniaPay, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data while providing our payment automation software.

1. Purpose of Our Service

DoniaPay provides payment automation software to facilitate transactions between customers and merchants.

Please note:

  • We are not a payment processor.
  • Payments are sent directly to merchants.
  • We do not handle, store, or process payments.
  • DoniaPay assumes no liability for:
    • Payment disputes
    • Failed transactions
    • Issues between customers and merchants

2. Information We Collect

To provide our services effectively, we may collect the following information:

User Information

  • Name
  • Email address
  • Contact details

Merchant Information

  • Business name
  • Payment details
  • Transaction records

Technical Data

  • IP address
  • Device information
  • Log data (for security and system monitoring)

3. How We Use Your Information

We use your information solely for:

  • Automating and facilitating payment processes
  • Improving service efficiency and performance
  • Sending important updates and notifications

4. Data Protection

We implement industry-standard security measures to protect your data.

However, users are also encouraged to:

  • Keep account credentials secure
  • Avoid sharing sensitive login information

5. Third-Party Services

Our services may involve third-party platforms such as:

  • Payment processors
  • Banks
  • Merchants

These entities operate independently, and DoniaPay is not responsible for their privacy practices.

6. Responsibilities and Disclaimers

Limited Liability

DoniaPay provides automation tools only and does not guarantee payment completion.
All payment-related disputes must be resolved directly with the merchant.

No Control Over Funds

Payments are transferred directly to merchant accounts.
DoniaPay has no access to or control over these funds.

7. Your Rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request clarification about how your data is used

To exercise these rights, contact us at:
support@doniapay.com

8. Policy Updates

We may update this Privacy Policy from time to time.
Please review this page regularly to stay informed of any changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

support@doniapay.com

Last Updated: 13 april, 2026